Honeywell Repair Services

Honeywell Repair Service programs deliver the highest levels of productivity, device reliability, and uptime. Choose from the Full Comprehensive, Limited Comprehensive, and Wear and Tear programs to get the amount of coverage and protection you need for your durable, rugged and ultra-rugged product handling solutions. Honeywell Repair Service is available in over 70 countries with global pricing and global standards of quality.

The response time you need

With Honeywell Repair Services, you have the flexibility to choose the response time you need. The Full Comprehensive, Limited Comprehensive and Wear and Tear programs all offer the following levels of response time to meet the needs of your business:

  • Advanced Exchange: Overnight-exchange service for customer-owned devices.
  • 2-Day: Two-day, depot service for light, medium, and heavy product handling environments.
  • 5-Day: Five-day, depot service for light, medium, and heavy product handling environments.

Full Comprehensive Service Provides the Ultimate in Investment Protection

Full Comprehensive service provides coverage of product defects, wear and tear, failures, and any damage sustained while being used as intended in the work environment. With a 3-year or 5-year Full Comprehensive service plan, no additional costs beyond the plan enrolment are incurred for service on covered devices, and eligible accessories that are included with equipment sent to the depot for service (including damaged styluses, battery-door covers, screen protectors, hand straps, or clips).

Compare Service Plans:

 

Features Warranty Advance Exchange 2-Day 5-Day
Repair turnaround time 10 business days Advanced exchange 2 business days 5 business days
Return shipping Standard: ground Standard: ground Standard: ground Standard: ground
Device configuration following repair No Optional Optional Optional
Comprehensive cover including normal wear, tear, and accidental damage No Included Included Included
ServiceDesk Support Monday to Friday, 7am-5pm AEST Monday to Friday, 7am-5pm AEST Monday to Friday, 7am-5pm AEST Monday to Friday, 7am-5pm AEST
Term 1-5 years 3-5 years 3-5 years 3-5 years

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